Legal

Terms of Service

Effective: July 11, 2026 (supersedes the May 29, 2026 version)

These terms govern your use of the services of Sugarpine Property Management LLC ("Sugarpine", "the Company", "we"), including the RV Underwriter analysis platform ("the Service"). By creating an account or using the Service you accept these terms in full.

1. Definitions

Company: Sugarpine Property Management LLC, Boulder, Colorado.
Service: the Company's websites, the RV Underwriter platform, and the analyses, reports, and documents they generate.
You: the individual or entity using the Service.
Device: any equipment you use to access the Service.

2. Eligibility

You must be at least 18 years old to use the Service. By using it you represent that you are, and that you have authority to accept these terms for any entity you act for.

3. What the Service is, and is not

The Service produces automated real estate analysis from documents and data you provide, plus market research. Its outputs are for informational purposes only and do not constitute financial, legal, tax, or investment advice.

Every analysis is a starting point for your own due diligence, never a substitute for it.

Real estate investing involves substantial risk, including loss of principal. You are solely responsible for your investment decisions, for verifying every number against source documents, and for consulting qualified professionals before acting. The Company assumes no liability for investment outcomes.

4. Subscriptions, trial, renewal, cancellation

Paid plans bill monthly or annually through Stripe and renew automatically until cancelled. New subscriptions begin with a 7-day free trial; a valid card is required, and billing starts automatically when the trial ends unless you cancel first. You can cancel anytime; cancellation stops the next renewal, and your plan features continue through the period already paid.

5. Refunds

Because analyses consume paid computing resources the moment they run, we do not refund partial billing periods. Cancel before renewal and you will not be charged again. If something went genuinely wrong on our side, write to aj@sugarpinepm.com and we will make it right.

6. Fair use

Plans include generous monthly deal analyses and daily AI usage allowances. Automated scraping, resale of analyses, credential sharing, or usage patterns designed to exploit the Service may be throttled or terminated. Limits exist to keep the Service fast and affordable for real buyers.

7. Your content, our engine

You own the documents you upload and the reports the Service generates for your deals, and you may use those reports in your own business: financing packages, partner presentations, lender submissions. You are responsible for having the right to upload the documents you provide.

The underwriting engine, methodology, prompts, software, and all other Service materials remain the Company's exclusive property. You may not reverse engineer, extract, scrape, or replicate them. Analyses are licensed to your account for your own business use, not for redistribution, resale, or operation of a competing service.

8. Third-party links and services

The Service may reference or link to third-party websites and services. The Company is not responsible or liable, directly or indirectly, for any damage or loss caused by your use of them.

9. "AS IS"

The Service is provided "AS IS" and "AS AVAILABLE", with all faults and defects, without warranty of any kind, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, the Company's total liability under these terms is limited to the amount you actually paid through the Service in the twelve months before the claim, or 100 US dollars if you have paid nothing. The Company is not liable for special, incidental, indirect, or consequential damages of any kind.

11. Termination

We may suspend or terminate your access immediately, without prior notice or liability, if you breach these terms. You may stop using the Service and cancel your account at any time. Sections 3, 7, 9, 10, and 12 survive termination.

12. Governing law and disputes

These terms are governed by the laws of the State of Colorado, United States. Before formal proceedings, you agree to try to resolve any dispute informally by contacting us; most issues are fixable with an email.

13. Changes to these terms

We may update these terms as the Service evolves. For material changes we will give at least 30 days' notice through the Service or by email. Continued use after the effective date constitutes acceptance.

14. Contact

Sugarpine Property Management LLC
637 S Broadway St STE B #218, Boulder, CO 80305
aj@sugarpinepm.com · (303) 335-9399